Privacy
When your member conduct their credit union business (transactions) through your Web site they should feel as comfortable as they do when they visit you in person.
At Credit Union Village we understand the need to serve your members privately and appropriately.
After all, members' information is personal; it's proprietary and ought to stay that way. With our security features, we ensure that it does.
CU Village.com Privacy Policy
CU Village.com's policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, these policies and procedures are subject to change.
In the course of serving its customers, CU Village SM may acquire, store and transmit customer communications and information that customers may regard as private or sensitive. Some of this information — such as the customer's name, address, telephone number, and credit card data — is provided to CU Village by its customers in order to establish service. Other information — such as the customer's account status, choice of services, and customer logs — is created and maintained by CU Village in the normal course of providing service. CU Village also uses cookies, which are small pieces of information that a Web site can store in a designated file on a user's computer for various reasons. For example, CU Village uses cookies on the landing pages of products sold online which record the customer information that is required on the order form. This information is then forwarded to an internal sales tracking database within CU Village database. In addition, CU Village may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications. CU Village may share limited customer contact information with selected partners to provide customers with information about products or special that might be of interest to the customer. CU Village will not otherwise disclose its customers' personal and account information unless CU Village has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of CU Village, or CU Village's customers, or others, or where CU Village has a good faith belief that the law requires such disclosure. Furthermore, CU Village also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that CU Village stores or transmits for its customers. The circumstances under which CU Village will disclose such electronic customer communications are when:
- it is necessary in order to provide service to the customer;
- it is necessary to protect the legitimate interests of CU Village and our customers;
- it is required to cooperate with interception orders, warrants, or other legal process that CU Village determines in its sole discretion to be valid and enforceable; and
- it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by CU Village and appears to pertain to the commission of a crime.
